PITB to convey citizens’ voice direct to the CM through Kiosk centers: Dr. Umar Saif

Lahore: Chairman Punjab Information Technology Board (PITB) Dr. Umar Saif has said that in order to convey citizens’ complaints direct to the Chief Minister Punjab and other competent authorities, 2000 Kiosk Centers would  be established at main public offices across the province.

He stated it while addressing a meeting held with the Secretary I & C Punjab Javed Akbar at Arfa IT Tower on Saturday.

The DG IT Rizwan Ahmad and Joint Director Fasieh Mehta were also present in the meeting. Dr. Umar Saif said that manned with the PITB’s personnel, the Kiosk Centers would enable even illiterate persons to put their complaint online authentically. He said that the new system would also remove the flaws appeared during operational Citizen Feedback Monitoring System.

Lauding the idea, Secretary I & C said that it would resonate like “e-Bell” that once rung by a complainant, the voice would reach top to the Chief Minister without any delay and hurdle. Nobody would be there between the citizen and the CM to obstruct his/her voice as presently practiced in the public offices.

He opined that initially, the Kiosk centers would be established at the Civil Secretariat Lahore, Commissioner’s and RPO’s offices at each Divisional Headquarters, DCO’s and DPO’s office at each district and AC’s and TMO’s office at each Tehsil of the Punjab. He assured that the project would get full support from the Chief Secretary and all basic facilities like chairs, drinking water and shadow etc. would be provided at the Kiosk Centers.

He said that once succeeded, the project would render great services to the human kind and the impoverished public. Finally it was decided that the work would be started as soon as the design of the Kiosk Center is approved by the competent authority.